Introducing Flow, Your Answer to Better Coffee
Advanced Features
Flow’s innovative coffee telemetry system keeps an eye on your coffee so you don’t have to.
Instant Barista Feedback
Flow’s user-friendly interface delivers immediate feedback on any device, enabling real-time adjustments for quality control and grinder settings to maintain coffee consistency.
Each coffee shot is scored as perfect, okay, or too fast or slow, offering valuable feedback for barista improvement.
Real-Time Performance Monitoring
The Flow Dashboard offers web-based access from any device, providing up-to-date data on barista performance and site operations, ensuring consistency with the roaster’s recipe.
We provide essential information on equipment usage, maintenance, and recipe management, with a leaderboard feature for comparing site performance.
Easy Installation and Maintenance
The Flow Gateway is simple to install and maintain, featuring a touch screen for configuration and status indicators, with a reliable online connection for smooth operation.
The Flow Gateway app simplifies WiFi setup and eliminates the need for network cables, with optional antennas for locations facing reception challenges.
Consistency in Coffee Making
Flow helps overcome the challenges of making consistent, high-quality coffee by supporting baristas with tools and data, ensuring better performance in fast-paced environments
Boosting Customer Loyalty and Business Growth
Delivering great coffee consistently increases customer satisfaction, leading to stronger loyalty, more frequent visits, and growth in coffee, food, and product sales.
Enhancing Staff Performance and Brand Reputation
Flow provides valuable insights into barista performance, fostering staff development and recognition while helping your business build a reliable reputation for excellent coffee.
Consistency in Coffee Making
Flow helps overcome the challenges of making consistent, high-quality coffee by supporting baristas with tools and data, ensuring better performance in fast-paced environments
Boosting Customer Loyalty and Business Growth
Delivering great coffee consistently increases customer satisfaction, leading to stronger loyalty, more frequent visits, and growth in coffee, food, and product sales.
Enhancing Staff Performance and Brand Reputation
Flow provides valuable insights into barista performance, fostering staff development and recognition while helping your business build a reliable reputation for excellent coffee.
"We were one of the first cafes to use this and I still do to this day. I can't get my head around any café that wouldn't want to usethis system!"
"Seeing we cover such a large geographical area, Flow has revolutionised the way we support our sites. The Clarity of flow data means we can be far more involved in providing the support each site needs, basedon flow insights."
"Flow has been instrumental in helping us maintain our coffee standards, especially when we are at our busiest. With constantinformation on every shot, our baristas are now able to diagnose, calibrate and refinetheir techniques with instant feedback."
Who is FLOW for?
FLOW for Chains
We understand the investment in running a successful chain and the importance of consistent, high-quality service. Flow enables real-time monitoring of coffee quality across multiple sites, providing valuable data to identify locations needing training and recognizing those operating consistently.
Delivering excellent, consistent coffee builds customer loyalty, ensuring they return to your outlets for the same great flavor. Flow helps ensure every location meets customer expectations, fostering loyalty not just to individual branches but to your entire chain.
FLOW for Roasters
A roaster once shared that one of his biggest challenges was brand protection, as customers often blame the coffee brand for a bad experience rather than the barista. He noticed declining sales due to inconsistent quality, as customers lost trust in the brand. However, by offering a reliable premium product, sales can grow naturally as customers seek out their favorite coffee brand.
Flow provides data that highlights areas needing improvement before a sales representative's visit, enabling more efficient use of time. This allows trainers to focus on targeted solutions, addressing specific issues and enhancing client performanc
FLOW for Cafes
Every cup of coffee served must be exceptional to ensure customer loyalty, as satisfied customers return to the place that delivers the best coffee experience. With Flow's data, you can maintain consistency and serve high-quality coffee that keeps customers coming back.
Improved consistency in coffee service leads to increased sales, with sites that enhance recipe execution by 20% seeing a 12-15% boost in sales. Customer satisfaction is key to business success, and consistently great coffee will help you retain loyal customers and attract new ones.
FLOW for Baristas
Making consistent, high-quality coffee in a busy environment can be challenging due to numerous variables and limited machine feedback. Flow eliminates the guesswork by providing clear feedback, helping you achieve superior espresso consistently.
Baristas possess knowledge and artistry, but their hard work often goes unnoticed. Flow's data highlights high-performing baristas, positively influencing their pay rates and increasing demand for those who excel in their craft.
Who we’re working with
Flow is a fast growing tech startup who over the last 5 years has established strong relationships with some of the world’s top brands.
Ready to Experience for Yourself?
